Maison Etiquette & Protocol offers distinguished solutions for brands and businesses, ranging from transformative training to refined, practical guidance. Our bespoke professional development programmes and consultancy services are meticulously tailored to address a broad spectrum of cross-cultural etiquette and international protocol requirements, encompassing British, Continental European, American, Middle Eastern and Asian social and business norms.

Guided by renowned experts, our approach unites profound knowledge, modern methodology and an unwavering commitment to excellence—ensuring that every detail reflects the highest standards of professionalism.

Our expertise has heightened our awareness of the central role customer experience plays in success. To support this, we provide high-quality services to a distinguished clientele that includes royal protocol departments, ministries of foreign affairs, diplomatic academies, palaces, financial institutions, luxury boutiques, prestigious fashion and couture houses, private and executive aviation, high-end concierge services, distinguished hospitality groups, resorts, cruise lines, catering companies, executive dining rooms and real estate firms.

At Maison Etiquette & Protocol, we deliver training across a wide range of topics: from communication, image, appearance and customer service for front-line employees to formal international business protocol for senior executives.

Our mission is to elevate interpersonal and communication skills, foster team spirit, boost motivation and ensure impeccable service—ultimately providing guests, clients and partners with a refined, memorable experience.

At the core of our philosophy lies a commitment to delivering unique content and an unrivalled learning journey, designed with the utmost care and finesse.