BUSINESS ETIQUETTE & PROTOCOL

In today’s competitive professional world, being remarkable and refined is a defining asset for those who excel across diverse roles and industries. Where compliance with standards is vital and even the smallest details matter, business etiquette establishes a framework of excellence — from polished appearance and dress codes to socio-professional, intercultural and communication codes — all designed to better serve employees, clients and partners with impeccable quality.

Maison Etiquette & Protocol has designed a suite of training programs tailored for interns, employees and executives who wish to refine their communication, leadership and personal image, or as part of team-building initiatives to strengthen cohesion, nurture team spirit and boost motivation. We teach the modern principles of etiquette and protocol — from first impressions, civility and contemporary manners to business protocol — empowering participants to embody charisma, confidence and distinction.

Etiquette & protocole des services de luxe

Etiquette & protocol for luxury services

- Grooming & Professional Dress Code
- Attitude and behavior
- The art of conversation
- Courteous communication
- Reception etiquette and protocol
- The art of the table
Associer Business et plaisir

Mixing business and pleasure

- Business meals and dining etiquette
- Receptions and ceremonies
- English tea
Protocole diplomatique

Diplomatic protocol

- Diplomatic missions
- Privileges and immunities
- Official courtesies
- Ceremonies and official honors
- Dress, uniforms and decorations
- Official correspondence
- International obligations
Etiquette des personnalités publiques

Etiquette for public figures

- Attitude and behavior
- The art of conversation
- Public speaking
- Speaking with the media
Communication professionnelle et leadership

Professional communication and leadership

- Verbal communication
- Non-verbal communication
- Posture and attitude
Etiquette & Protocole des affaires

Business etiquette and protocol

- Civility in the workplace
- Networking skills
- Grooming and professional dress code
- Formal business meetings

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